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Customers come to Mr. Sweeps Vacuums & More for their vacuum service and vacuum repairs because we are the experts in what we do.  Our stores are located in Tustin and Laguna Niguel, CA and have been in the same locations since 1996. Our team members stay with us for years and our customers even longer. We know the service/repair side of vacuums, air purifiers, coffee makers and floor machines. Each team member has taken the time to become experts in this field by attending specialized training classes, seminars, On-Line training and more. Mr. Sweeps Vacuums is better equipped to understand our customers’ needs, address their concerns and resolve problems that customers are having with their machines. We take pride in our stores, knowing that we offer the best products and the best service at the lowest prices possible prices in order to keep our integrity in tact.

Our service at Mr. Sweeps is unique because we care.  Our customers trust us because they know we always have their best interest at heart. In addition, our customers know that we’ll go the extra mile to find an obscure or obsolete part and take the time to do that little something extra for them. We pride ourselves in really listening to issues customers are having and finding solutions to our customers concerns and needs.

Our team really cares about the job they do and they prove it every day.  It shows in the little things we do from delivering a completed service to a sick or elderly customer’s home or doing a computer search for the store closest to a customer’s location even if it’s not a store owned by us. We’ll run outside to the parking lot to grab a service vacuum from a trunk, not because we’re asked but, because we see it.  Being greeted at the door with a smile on our face is what you can expect in addition to entering a clean, well-organized store. Customer relations is our greatest imperative and we strive to excel in this area on a daily basis. We pledge that we will not disrespect our customers by inflating our prices or selling the customer parts that aren’t necessary for the optimal operation of their vacuums. When you come into Mr. Sweeps Vacuums & More, expect the unexpected; You’ll be treated with honesty and a genuine appreciation for your business.    Our Laguna Niguel manager, Tami, says (and we all believe it)  “You have to make a  great impression before you can create a great customer relationship..….”. How true is that?

When you need advice on a service, repair,part or product you’re needing, we’re here to help. Give us a call at:                                    1-855-4 MrSweeps (1-855-467-7933) or visit our stores or website at www.MrSweepsVacuums.com. Until next blog….